Modern leaders need to care about emotional intelligence. Simply defined, emotional intelligence is the ability to manage your emotions instead of letting your emotions manage you.

Research has shown that this skill is a far better indicator of success than the traditional IQ measurement. Understanding and using the techniques of emotional intelligence is crucial for good relationships in both your business and personal life. 

What will you learn?

Overview of course content

In this course, you'll learn to grow in the four spheres of emotional intelligence:
  • self awareness
  • self management
  • social awareness
  • relationship management

    You'll finish the course with a better understanding of yourself, and the skills to navigate even your trickiest relationships.
  • Course curriculum

    • 1
      Introduction
      • Why does Emotional Intelligence matter?
      • The basic framework
      • Making an Emotional Intelligence plan
    • 2
      Foundations
      • Leadership values statement
      • Hot buttons, part 1
      • Hot buttons, part 2
      • We choose our response
      • The whole person
      • Brain function
      • Brain plasticity
      • Five basic emotions
      • 4 secrets to habits
      • Tips for finding a mentor
    • 3
      Self Awareness
      • Emotions are just tools
      • Ripple effects
      • Lean into the emotion
      • Hot buttons
      • Managing your bad days
      • Values
      • Portray yourself
      • Stabilise your mood
    • 4
      Self Management
      • Breathe right
      • Emotion vs reason
      • Public goals
      • State change list
      • Smiling and laughing
      • Time to think
      • Limiting self-talk
      • Change gut beliefs
      • Sleep
    • 5
      Social Awareness
      • Asking questions
      • Body language
      • Learn names
      • Timing
      • Minimise notes in meetings
      • Being present
      • The 15 minute tour
      • Learn from the movies
      • Culture
      • Seek first to understand
      • Get 360 feedback
    • 6
      Relationship Management
      • Open and curious
      • Your communication style
      • Consistency (avoid mixed signals)
      • Little things
      • Trust
      • Open door
      • Strategic anger
      • Skill/will
    • 7
      Conclusion
      • Recommended Resources
      • Other Courses