Most of us negotiate all the time, even if we don't realise it. We haggle over the price of a used car, try to convince our children to tidy their rooms, and negotiate prices with our customers or suppliers. Learning to negotiate is crucial for success in both your business and personal life.
But it's not an easy skill. Many people find negotiation highly uncomfortable, and would prefer to avoid it when they can. This course is designed to help you overcome your fear and master this critical skill. By using the nine steps, you'll feel prepared to navigate your next negotation with confidence.
- 1. Basic types and concepts of negotiation
2. How you can effectively prepare for, conduct, and close negotiations
3. How to maintain good relationships as part of negotiation
4. Common errors and barriers to negotiation, and how to overcome them.
- Quick survey
- Quiz: What's your negotating style?
- Types of negotiations: part 1
- Types of negotiations: part 2
- What is your BATNA?
- Worksheet: Using BATNA
- Check your understanding
- Overview of the 9 steps
- Step 1: Determine satisfactory outcomes
- Step 2: Identify opportunities to create value
- - Asking questions
- - Mindstorming
- Step 3 & 4: Identify and improve your BATNA
- - Maslow hierarchy of needs
- - Bluffing
- - Act vs react
- Step 5 & 6: Who has authority and find out about other side
- Step 7: Prepare for flexibility
- - Diffusion
- Step 8: Gather objective criteria
- - Dealing with fear
- Step 9: Alter the process in your favour
- Influence: science and practice
- Getting off to a good start
- Preparing to negotiate
- Emotional bank account & love languages
- Summary: Emotional bank account & love languages
- Negotiation tactics (part 1): Distributive negotiations
- Negotiation tactics (part 2): Integrative negotiations
- Framing a negotiation
- Difficulties in negotiation
- Psychology of negotiation
- Check your understanding
- Quick survey
Have you lost your joy in leadership? Leading a team that isn't functioning effectively will quickly sap the joy from any leadership role. My passion is to help leaders regain their joy so they can build successful teams and businesses.
I've been involved in teams for decades, as a manager, board member and pastor. I was the senior leader of non profit organisations for 18 years, and during that time brought significant growth. My particular focus was on team development, and I want to share with you what I learned over those years.
I train individuals, groups, and organisations in a variety of topics, including team development, negotiation, emotional intelligence, and productivity.
Peter brings many of the benefits of in-person training to this online course. You'll be able to apply the content as you go with quizzes and worksheets. Even after finishing the course, you can use the downloadable resources to continue improving your negotiation skills.
Low cost and high value:
Don't pay hundreds of dollars to learn this crucial skill. There's so much content packed into this course, maximised with bonus downloadable resources. Given the amount of money that this course could save you on your next deal, $29.95 is an incredible price.
Many resources only cover what to do at the negotiating table. In this course, you'll learn what you need to do beforehand to get the best outcome. There's also a focus on maintaining relationships while you negotiate.
Highly experienced instructor:
Peter hasn't just read about negotiation in books. He has successfully handled many different kinds of negotiations—within staff teams, government contracts, and even helping other people negotiate during his work as a pastor.
Glenn Dudley (OAM) says...
Pete has a lively and enthusiastic way of capturing the interest and attention of listeners, particularly in a medium to large group setting. By his very heartfelt and pragmatic approach, Pete has the ability to equip his audience with the necessary skills to build their own self confidence.
Glenn Dudley, Former President, Royal Agricultural Society, NSW
Bernie the radio broadcaster says...
I have listened to Peter Watson speak publicly on many occasions. He has a genuine and rare ability to communicate complex issues in a clear, simple and engaging manner. He is also a keen observer of people and has a strong interest in management and business principles. Whilst he may at first appear unassuming, his communication and teaching style is remarkably clear and effective. He is one of the very few people that I know with this gift.
Bernie Dymet, CEO and radio broadcaster with the media ministry 'Christianityworks'
Matthew from Facebook says...
Peter has the rare gift of being able to condense and communicate a range of complicated ideas in a concise and engaging manner. I would recommend him to anyone who needs their training to have impact, both on the day and months later.
Matthew Steine, Partnerships & Growth, Internet.org at Facebook